It can be frustrating when your order is marked as delivered, but you haven't actually received it. Here's what might be happening and what you can do:

Possible Reasons

• Incorrect Address: Double-check that the shipping address you provided is accurate. Typos or outdated information can lead to misdelivery.
• Delivery to Neighbor or Safe Location: The carrier might have left the package with a neighbor, building manager, or in a designated safe location. Check with them or look around your property for any delivery notices.
• Carrier Error: Sometimes, carriers prematurely mark a package as delivered before it actually arrives. It might be delivered later that day or the next day.
• Lost or Stolen Package: While less common, there's a chance the package was lost in transit or stolen after delivery.

Steps to Take

1. Verify Shipping Address: Confirm that the shipping address on your order confirmation is correct.

2. Check with Neighbors and Building Staff: Ask your neighbors and building staff (if applicable) if they received the package on your behalf.
3. Look for Delivery Notices: Check your mailbox, door, or any usual delivery spots for a notice from the carrier.
4. Contact the Carrier: Contact the shipping carrier directly to inquire about the delivery details. They might have more specific information about where the package was left.

5. Contact RRR.LT Customer Support: If you've exhausted all other options, contact our Customer Support. We'll work with the seller and the carrier to investigate and find a resolution.

Important Note: RRR.LT is a platform connecting buyers and sellers. While we don't handle shipping directly, we'll do our best to assist you in resolving delivery issues.

We understand it's frustrating to deal with missing packages. We'll do everything we can to help locate your order or find an appropriate solution.