If your purchased item arrived damaged and it has been less than 14 days since you received it, you are eligible to return it.
To proceed, please take clear photos of the following:
- The item you received
- The defects or damage
- The original packaging in which the item arrived
- The packaging you will use to return the item
Next, kindly fill out the Return Form. Once you submit the form, we'll email you detailed return instructions. To enjoy free returns, please follow our provided shipping method. We cannot reimburse shipping costs for returns made outside of our process.
If the courier does not arrive to collect your package within the 2 business days after the return form is filled out, please inform us.
We will inform you once the package is returned to the seller.